We endeavor to make our website accessible in accordance with the Accessibility Act as amended to implement the European Accessibility Directive (Directive 2019/882) on the accessibility requirements for products and services.
The WCAG 2.2 guideline for accessible web content was complied with as far as possible.
The overall purpose of our website is to describe our services and service offerings. These are always in text form and also show pictures of our company and the region. Some of these images are provided with alternative texts, but some are not. As the images are generally used as visual references to the text, we always include alternative texts where we think it makes sense, but we do not do so if the images do not provide any additional information.
Non-accessible content
The content listed below is not accessible for the following reasons:
- Incompatibility with accessibility regulations:
There are PDF documents available for download on the website that are not yet accessible. If you need help with non-accessible PDF documents, please use our contact address. You will find a link to the imprint directly at the end of this text. In this case, we will try to make the content available to you in a suitable form as far as possible.
For economic and organizational reasons, it is currently not yet possible to make older PDF documents accessible.
The listed incompatibilities with the accessibility regulations are being corrected on an ongoing basis.
- This content does not fall within the scope of the applicable legislation:
There are older documents and content available on the website that are not accessible. As these were published before 28.06.2025, they are exempt from the Accessibility Act and no comprehensive changes are currently planned for them. We are particularly thinking here of 360° images of our business and the rooms and apartments on offer. These are always created and made available by third-party providers.
- The website contains other documents and content from third-party providers that are neither developed, financed nor controlled by us. No statement can be made regarding the compatibility of this third-party content with the accessibility regulations and it is therefore also exempt from the requirements of the Accessibility Act. We are thinking here of videos from YouTube and/or Vimeo.
Our booking route, newsletter and inquiry forms are also provided by third-party providers and integrated into the website by us. This content cannot be technically adapted by us and we will be happy to ask the provider to make changes and remedy any difficulties. Unfortunately, we have only limited influence on the speed of changes.
Preparation of the accessibility statement
The assessment of the compatibility of the website with the BaFG was carried out in the form of a self-test in accordance with WCAG 2.2.
Our website is constantly being improved. Usability and accessibility are very important to us. If you encounter any barriers on our website that hinder or restrict your use, please let us know. Please use the contact details in the legal notice. You will find a link to the legal notice at the end of this text.
We would be grateful for any suggestions you may have for improving the accessibility of our website. In order to resolve any difficulties quickly, please briefly describe the problem and quote the URL of the website or document concerned. We will check your request and contact you as soon as possible.