Privacy policy

Scope of application

This privacy policy is intended to inform users of this website in accordance with the European General Data Protection Regulation (GDPR) about the type, scope and purpose of the collection and use of personal data by the website operator Hotel Post am See GmbH, Seepromenade 14, 6213 Pertisau am Achensee, hotel@postamsee.at.

We take your data protection very seriously and treat your personal data confidentially and in accordance with legal regulations. Please bear in mind that data transmission over the Internet can always be subject to security vulnerabilities. Complete protection against access by third parties is not possible.

Access data

The website operator or site provider collects data about access to the site and saves it as "server log files". The following data is logged in this way:

  • Visited website
  • Time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you reached the page
  • Browser used
  • Operating system used
  • IP address used

The data collected is only used for statistical analysis and to improve the website. However, the website operator reserves the right to check the server log files retrospectively if there are concrete indications of unlawful use. The server log files are automatically deleted after 9 weeks at the latest.

Cookies

This website uses cookies. These are small text files that are stored on your end device. They do not cause any damage. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

Common browsers offer the setting option of not allowing cookies. Note: There is no guarantee that you will be able to access all functions of this website without restrictions if you make the appropriate settings.

Handling of personal data

We only collect, use and pass on your personal data if this is permitted by law or if you consent to the collection of data.

Personal data is all information that can be used to identify you personally and that can be traced back to you - for example, your name, e-mail address and telephone number.

Handling contact data

If you contact us via the contact options offered, your details will be stored for a period of six months so that they can be used to process and answer your inquiry and in the event of follow-up questions. This data will not be passed on to third parties without your consent.

Furthermore, an e-mail with your message will also be sent to us when the contact details are transmitted. This message will only be used by us to contact you and will also be deleted after 6 months at the latest.

Google Analytics

This website uses the "Google Analytics" service offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyze website usage by users. The service uses "cookies" - text files that are stored on your end device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

IP anonymization is used on this website. The IP address of users is truncated within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference of your IP address. As part of the contract data agreement that the website operators have concluded with Google Inc., Google Inc. uses the information collected to compile an analysis of website usage and website activity and provides services related to internet usage.

You have the option of preventing the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.

You can also use a browser plugin to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, you can prevent Google Analytics from being used by clicking on this link: Deactivate Google Analytics to prevent Google Analytics from collecting data about you within this website. By clicking on the above link, you download an "opt-out cookie". Your browser must therefore allow the storage of cookies. If you delete your cookies regularly, you will need to click on the link again each time you visit this website.

You can find more information on the use of data by Google Inc. here: https://support.google.com/analytics/answer/6004245?hl=de

Google Analytics Remarketing

Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This function makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one device (e.g. cell phone) can also be displayed on another of your devices (e.g. tablet or PC).
 
If you have given your consent, Google will link your web and app browsing history to your Google account for this purpose. In this way, the same personalized advertising messages can be displayed on every device on which you sign in with your Google account.
 
To support this function, Google Analytics collects Google-authenticated user IDs that are temporarily linked to our Google Analytics data to define and create target groups for cross-device advertising.
 
You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account by following this link: https://www.google.com/settings/ads/onweb/.
 
The summary of the data collected in your Google account is based exclusively on your consent, which you can give or revoke at Google (Art. 6 para. 1 lit. a GDPR). For data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merging), the collection of data is based on Art. 6 para. 1 lit. f GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymized analysis of website visitors for advertising purposes.
 
Further information and the data protection provisions can be found in Google's privacy policy at: https://www.google.com/policies/technologies/ads/.
 

Google AdWords and Google conversion tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").
 
As part of Google AdWords, we use what is known as conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify the user. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.
 
Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.
 
The storage of "conversion cookies" is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user behavior in order to optimize both its website and its advertising.
 
You can find more information about Google AdWords and Google Conversion Tracking in Google's privacy policy: https://www.google.de/policies/privacy/.
 
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
 

Facebook Pixel

Our website uses the visitor action pixel from Facebook, Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") to measure conversions.
 
This allows the behavior of site visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.
 
The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Usage Policy. This allows Facebook to place advertisements on Facebook pages and outside of Facebook. This use of the data cannot be influenced by us as the site operator.
 
You can find further information on protecting your privacy in Facebook's privacy policy: https://www.facebook.com/about/privacy/.
 
You can also deactivate the remarketing function "Custom Audiences" in the settings for advertisements at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook.
 
If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

 

Embedding third-party content

Content from other websites is sometimes embedded on our website. Technically, this is usually done using an IFrame or inline frame. This IFrame shows the content of the embedded website which is located on another server. The address bar in the browser continues to display our address. In practice, this technique is mostly used to embed videos that are hosted by other providers such as YouTube or Vimeo. We also use it to embed our booking and contact forms, whose data is securely transmitted directly to the hotel program.

Technically, usage data is transferred to third-party providers when the IFrame is called up. You can find more details about the use of this usage data in the privacy policy of the respective provider.

Google Maps

This website uses the map service Google Maps on some pages. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
 
To use the functions of Google Maps, it is necessary to save your IP address. When you access a page with a Google Maps map, your IP address is transmitted to a Google server in the USA and stored there. We have no influence on this data transfer. We use Google Maps to clearly show visitors to our site our location and to enable quick route planning.
 
You can find more information on the handling of user data in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

Web fonts

Our website uses external fonts, Google Fonts. Google Fonts is a service of Google Inc ("Google"). When you access a page with Google Fonts, your IP address is transmitted to a Google server in the USA and stored there. We have no influence on this data transfer. We use Google Fonts to display our website quickly to our visitors and still make it modern and attractive.

You can find more information on the use of your data by Google Fonts in Google Fonts' privacy policy: https://fonts.google.com/about#, https://policies.google.com/privacy

Use of social media plugins

This website partly uses Facebook social plugins, which are operated by Facebook Inc (1 Hacker Way, Menlo Park, California 94025, USA). The integrations are recognizable by the Facebook logo or the terms "Like", "Like", "Share" in the Facebook colors (blue and white).

The plugin establishes a direct connection between your browser and the Facebook servers. The website operator has no influence whatsoever on the nature and scope of the data that the plugin transmits to the Facebook Inc. servers. You can find information on this here: https://www.facebook.com/help/186325668085084

The plugin informs Facebook Inc. that you have visited this website. There is a possibility that your IP address will be saved. If you are logged into your Facebook account during your visit to this website, this information will be linked to it.

If you use the functions of the plugin - for example by sharing or "liking" a post - the corresponding information will also be transmitted to Facebook Inc.

If you wish to prevent Facebook. Inc. from linking this data to your Facebook account, please log out of Facebook before visiting this website.

This website also uses the "+1" button from Google Plus in some cases. This is operated by Google Inc (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). If you visit a page that contains the "+1" button, a direct connection is established between your browser and the Google servers. The website operator therefore has no influence whatsoever on the nature and scope of the data that the plugin transmits to the Google Inc. servers. If you click on the "+1" button while you are logged into Google +, you share the content of the page on your public profile.

According to Google Inc., personal data is only collected when you click on the button. The IP address is also stored for logged-in Google users. If you would like to prevent Google Inc. from storing this data and linking it to your account, please log out before visiting this website.

Our social media presence

Data processing by social networks

We maintain publicly accessible profiles in social networks. The individual social networks we use are listed below.

Social networks such as Facebook, Google+ etc. can generally analyze your user behavior comprehensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media presences triggers numerous data protection-relevant processing operations. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies that are stored on your device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are logged in or have been logged in.

Please also note that we cannot track all processing operations on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.

Legal basis

Our social media presences are intended to ensure the widest possible presence on the internet. This is a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which must be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 para. 1 lit. a GDPR).

Controller and assertion of rights

If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. You can assert your rights (information, rectification, erasure, restriction of processing, data portability and complaint) both against us and against the operator of the respective social media portal (e.g. Facebook).

Please note that, despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options depend largely on the company policy of the respective provider.

Storage duration

The data collected directly by us via the social media presence will be deleted from our systems as soon as the purpose for its storage no longer applies, you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory provisions, in particular retention periods, remain unaffected.

We have no influence on the storage period of your data that is stored by the operators of social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).

Social networks in detail

Facebook

We have a profile on Facebook. The provider is Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. Facebook is certified in accordance with the EU-US Privacy Shield.

We have concluded an agreement with Facebook on joint processing (Controller Addendum). This agreement specifies which data processing operations we or Facebook are responsible for when you visit our Facebook page. You can view this agreement at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.

You can adjust your advertising settings yourself in your user account. To do this, click on the following link and log in: https://www.facebook.com/settings?tab=ads.

Details can be found in Facebook's privacy policy: https://www.facebook.com/about/privacy/.

Newsletter subscription

The website operator offers you a newsletter in which it informs you about current events and offers. If you would like to subscribe to the newsletter, you must provide a valid e-mail address. This will only be used to send the subscribed newsletter and will not be passed on to third parties. You can unsubscribe at any time.

Rights of the user: information, correction and deletion

As a user, you can request information free of charge about what personal data has been stored about you. If your request does not conflict with a legal obligation to retain data (e.g. data retention), you have the right to have incorrect data corrected and to have your personal data blocked or deleted.